Are You Ready To Launch
Your State-of-the-Art Softphone?
Simple to deliver, complex by design,
with features galore to wow your customers.
HD Call Quality
We recommend OPUS codec for HD on-net calling and transcoding for PSTN calls to G.711 or G.722, therefore ensuring the highest quality calls over WiFi and 3G of any SIP softphone. This is pre-configured when using Exridge's Cloud PBX / RCMS and offers the best experience for end users.
Inbound voice and SMS from any phone delivered to your users' softphone, consequently saving MNO interconnect charges for MVNOs. Furthermore, Caller Line Identity (CLI) selection and multiple virtual numbers is available for business users and global citizens.
Recording & Voicemail
Call Recording, using ad hoc selection from the call screen or via preset variables. Voicemail for missed calls and optional attachment of wav files to email is also available. Finally, VoiceMail & recordings can be accessed via the My Account CRM portal in the softphone.
Advanced Contacts Choices
Smart Contacts are seamlessly Integrated Contacts with users' Native Contacts PLUS your own-brand Smart Icon so that your users can call & message other users' smartphones on-net, with ease. Microsoft 365, LDAP & JSON Contact Integration is also available.
MESSAGING & FILE TRANSFER
Instant Messaging (IM) & SMS for increased ARPU. Multi-media messaging or file transfer for state-of-the-art feature offering for your users. Option of encryption of messages from softphone to softphone.
Encrypted calls and encrypted messaging with options of SDES, SRTP and ZRTP (military-grade encryption) over UDP or TLS. Therefore making detection of VoIP signalling difficult over non-voip friendly networks / country operators.
BALANCE & RATE CHECKER
Balance display showing currency & value or days remaining on plan. Live Rate Checker inform users of the rate to dialled number before they call via the softphone.
2-factor authentication or SMS provisioning to allow users to create SIP accounts instantly and with enhanced security. Social media such as Facebook & Google sign-in also available.
Call Through or Pinless Dialling is available via automatically selection local access number for users to call without 3G or WiFi on the softphone. Seamless authentication, no DTMF for enhanced user experience.
Push Notifications for incoming calls and messages ensuring zero battery drain due to the softphone. Notification marketing tools are also available for enhanced customer communication, up-selling and increased ARPU.
Advertising & Referrals
Value-Added Services such as Social Sharing, Referrals, In-App Advertising & distributor or reseller tracking can easily be added to enable sales & marketing initiatives.